First Login - Admin Portal
During your first login to the admin portal, you will need to reset the password that was set when you were added as a platform administrator.
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During your first login to the admin portal, you will need to reset the password that was set when you were added as a platform administrator.
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Click on the avatar in the upper right corner, then select Sign In.
On the login page titled Sign in to your account, click on Forgot your password? in the bottom right corner.
Enter your email address and click on Send me reset password instructions.
Check your email for a message titled Instructions for resetting your password.
In the email, click on Change my password.
Enter your new password in the window that opens.
Return to the transactional platform, and click on Login from the avatar dropdown menu in the top-right corner of the screen.
Sign in using your email address and new password.
Once logged in, click on the avatar in the top-right corner again, then select Admin from the dropdown menu. You are now in your admin portal.