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  • 👋Welcome to Heyquip
  • Getting Started
    • Begin Using the Platform
      • First Login - Admin Portal
      • First Login - Client Portal
    • Set Up Your Website
      • Administrator Login
      • Set Up your Heyquuip Account
      • Set Up Stripe
        • Access your Stripe API Keys
      • Set Up Your Stores
  • Manage Your Operations
    • Manage Your Clients
      • Adding Client Accounts
      • Complete Payments
      • Accessing an Invoice
    • Manage Your Inventory
      • Change Equipment Name
      • Change Photos
      • Change Equipment Prices
      • Change Manufacturers and Models
      • Add Descriptions
      • Add Equipment Types
      • Add Inventory in Equipment Types
      • Remove Equipment from the Website
      • Delete Equipment from the Inventory
      • Access the Availability Calendar of an Equipment
      • Modifier les catégories et sous-caétgories
    • Manage Orders
      • View All Reservations
      • Create a Reservation at the Counter
      • Add to an Existing Reservation
      • View Reservations in a Calendar
      • Confirm Reservations
      • Change Reservation Status
  • Referral Program
    • How the Referral Program Works
    • How to Participate
    • Referred Client
    • Terms & Conditions
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  1. Manage Your Operations
  2. Manage Orders

Confirm Reservations

Let your clients know that their equipment reservations are automatically approved.

PreviousView Reservations in a CalendarNextChange Reservation Status

Last updated 4 months ago

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1

Access the Admin Portal.

(Need help to access it? )

2

In the gray sidebar, go to the Tasks section and click on To Process. This will take you to the table of tasks awaiting validation.

  • A To Process task represents a reservation request that requires your approval to be officially confirmed with the client.

3

Use the dropdown menu to filter tasks by time period. Click on All periods, then select the appropriate time period:

  • Before today

  • Today

  • Tomorrow

  • This week

  • In the future

Scroll through the list to locate the desired task.

4

Double-click on the task to open its detailed file.

5

In the central To Process section, click the black Accept button to approve the reservation.

  • Upon acceptance, the client will receive a confirmation email.

  • If you click Reject, the client will be notified by email that their reservation has been denied.

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