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  • 👋Welcome to Heyquip
  • Getting Started
    • Begin Using the Platform
      • First Login - Admin Portal
      • First Login - Client Portal
    • Set Up Your Website
      • Administrator Login
      • Set Up your Heyquuip Account
      • Set Up Stripe
        • Access your Stripe API Keys
      • Set Up Your Stores
  • Manage Your Operations
    • Manage Your Clients
      • Adding Client Accounts
      • Complete Payments
      • Accessing an Invoice
    • Manage Your Inventory
      • Change Equipment Name
      • Change Photos
      • Change Equipment Prices
      • Change Manufacturers and Models
      • Add Descriptions
      • Add Equipment Types
      • Add Inventory in Equipment Types
      • Remove Equipment from the Website
      • Delete Equipment from the Inventory
      • Access the Availability Calendar of an Equipment
      • Modifier les catégories et sous-caétgories
    • Manage Orders
      • View All Reservations
      • Create a Reservation at the Counter
      • Add to an Existing Reservation
      • View Reservations in a Calendar
      • Confirm Reservations
      • Change Reservation Status
  • Referral Program
    • How the Referral Program Works
    • How to Participate
    • Referred Client
    • Terms & Conditions
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  1. Manage Your Operations
  2. Manage Orders

Create a Reservation at the Counter

You can create a reservation for a client either at the counter or over the phone.

PreviousView All ReservationsNextAdd to an Existing Reservation

Last updated 5 months ago

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1

Access the Admin Portal.

(Need help to access it? )

2

In the gray sidebar, go to Orders. You will see the list of orders.

3

Click on the Add button in the top-right corner of the window.

4

In the window that opens:

  • Enter the client’s information:

    • First name

    • Last name

    • Email address

    • Phone number

    • Company (optional)

  • Click Save.

5

You will then be redirected to the order details page. Click on + Rental or + Purchase to add equipment to the order.

6

In the Add Equipment to Order window:

  • Type the name of the equipment.

  • Select the branch.

  • Choose a start and end date.

A list of equipment will appear. Make sure to select equipment for which the start and end date boxes are green.

7

Once the equipment is selected, click Add to Order. The equipment will now be included in the order.

Suggestion

When creating an order, make sure to select available equipment (marked in green) to avoid inventory conflicts and ensure a seamless customer experience.

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