First Login - Admin Portal

During your first login to the admin portal, you will need to reset the password that was set when you were added as a platform administrator.

1

Click on the avatar in the upper right corner, then select Sign In.

2

On the login page titled Sign in to your account, click on Forgot your password? in the bottom right corner.

3

Enter your email address and click on Send me reset password instructions.

4

Check your email for a message titled Instructions for resetting your password.

• In the email, click on Change my password.

5

Enter your new password in the window that opens.

6

Return to the transactional platform, and click on Login from the avatar dropdown menu in the top-right corner of the screen.

7

Sign in using your email address and new password.

8

Once logged in, click on the avatar in the top-right corner again, then select Admin from the dropdown menu. You are now in your admin portal.

Tip

👉 Didn’t receive an email from Heyquip?

First, check your junk or spam folder.

If you still don’t see a message from us with a one-time password, contact us at [e-mail] to get access.